- Our Promise
At Diamond Wish our mission is to provide our customers with the highest in quality diamonds and fine jewelry through ethically sourced and confilct-free diamond standards. With over 3 generations of experience, we pride ourselves in cultivating a positive customer experience and handcrafting the finest engagement rings that are backed by a quality guarantee and lifetime upgrades. Read more about Our Story.
With so many options for engagement rings online, we understand it may be stressful when making that forever purchase. With diamonwish.com, we eliminate the guess work by offering high quality, hand-crafted diamond and gemstone wedding rings & jewelry we stand behind for life. Enjoy no-minimum upgrades anytime on every purchase where you will receive 100% of your original purchase towards anything new More details.
BUY BACK GUARANTEE
With our high quality standards, it is easy for us to stand behind every diamond and gemstone jewelry purchase with our buy back guarantee. With all our options we make it simple for our customers to make their online engagement ring purchase with confidence. Quality fine jewelry holds it value and we promise that to our online shoppers.
FREE RETURNS AND EXCHANGE
We offer a free 30-Day return/exchange policy. Please just email us your order information and we will send you a free return shipping label, so that shopping is risk-free and easy. Adhere the new shipping label to your package and drop it off at any FedEx location. Please obtain a FedEx receipt in insure your package was properly received and shipped. All returns and exchanges must be unworn, in new condition, and accompanied with all the original documentation that came with your order. Once we receive your return, we will inspect the package for verification and issue your refund in the way of your original payment method. For help with exchanges, please specify the details in your email and our experts will be happy to help you More Details on our Free Returns & Exchanges.
FREE RING RESIZING
In case you can’t get her exact ring size and want to keep the element of surprise, we will happily resize your ring to her exact measurement. Please keep in mind, it’s far better to resize a ring down in size than up in size.
When you place your order online you will receive an order confirmation email. Once your order ships, you will then receive a follow up email with a tracking number detailing when your purchase is to arrive. If you have any questions or don’t receive an email, please contact us at 1-855-368-2837 or [email protected] and we will be sure to help you Track Order Here.
We offer free 2-Day express shipping and free returns on all US orders using only trusted shippers. If you prefer a different method of shipment you may upgrade your delivery options during checkout. All orders are guaranteed to be shipped securely to guarantee quality and accuracy. Rest assured your package will arrive safely. We are committed to handling each order with the utmost care, For more information, please feel free to contact us at anytime during business hours for more information view our full Shipping Policy.
HANDCRAFTED IN USA
All of our pieces are designed and handcrafted by skilled artisans in the United States. This allows us to control the entire process for quality and care. Each piece is carefully crafted and produced using an extensive inspection process and made to order. We know it’s all about the details, which is why we pride ourselves in taking the time to create the perfect ring for you read more about our details and what makes us different.
Rest assured that all your information is secure and protected using secure industry-standard online technology. Our purchases are always done privately using a variety of different secure payment platforms. Confidentiality is very important to us. As a member of the Better Business Bureau we guarantee your information will be secure. Privacy is very important to us. We use Authorize.net, Paypal, Bizrate, and Norton Secured to protect your personal information. If you’d prefer not to use your credit card information online, you may place your order by calling us over the phone 1-855-368-2837.
At Diamond Wish we insure all our order shipments and require adult signature for delivery for orders above $300. This is just one more step we take to protect our customers and these milestones purchases. Click here for more details on our Shipping Policies
TERMS AND CONDITIONS
THIS SITE AND RELATED SERVICES ARE PROVIDED SUBJECT TO YOUR COMPLIANCE WITH THE TERMS AND CONDITIONS SET FORTH BELOW. PLEASE READ THE FOLLOWING INFORMATION CAREFULLY. YOUR CONTINUED USE OF THIS SITE WILL INDICATE YOUR AGREEMENT TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS, PROMPTLY EXIT THIS SITE. These Terms and Conditions govern your use of, and any purchase from, www.diamondstuds.com (the "Site"), and constitute an agreement between you and DiamondWish.com ("Company"). Company reserves the right to amend these Terms and Conditions or the services within the Site at any time, and in its sole and absolute discretion. Any amendment will be effective immediately upon posting the amended Terms and Conditions on the Site. If you continue to use the Site after any such amendment, you agree to have accepted all amendments. Therefore, you should regularly review these Terms and Conditions and understand them. If you do not agree to the amended terms, you must stop using the Site. READ MORE ABOUT OUR TERMS AND CONDITIONS.
Please complete the form on the right of your screen with any questions you may have and we will respond within 24 hours. You can also send us an email on [email protected] or call us on 855-368-2837