Lifetime Upgrade Policy: Shop with confidence knowing you never lose when you shop with For all items, we provide a free Lifetime Upgrade Policy. To upgrade your order, you may return an item undamaged, unmodified and in the same condition as when the original purchase including any grading reports or original certificates.

If you cannot provide such documents, you may be charged a $150 replacement fee. 100% credit from the original purchase will be applied to the updgrade. The credit is available for immediate use towards any jewelry purchase from The upgrade item must be priced greater than the amount of the credit.