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Shipping Policy

At Diamondwish.com, we will answer any questions you may have at any point in the process of buying your diamond wish earrings, before or after the shipping, so rest assure! We ship using trusted shipping carriers like USPS, UPS and FedEx to ensure your diamonds arrive safely.

We offer you free standard shipping on all orders shipped within the United States through USPS priority mail, no matter how much your order amount is! For those who cannot wait (we understand), we also have an upgrade with expedited shipping options.

Your order will need a processing time of 1 business day for expedited orders and 2 business days for standard orders from the receipt of payment. This is because all our diamond wish are customized as per the customers’ requirements, and to make your own pair just how you want it, we need some time! Orders received before 5 PM EST will be processed the same day and orders received after that will be processed on the next business day. If you place your order on Saturday, Sunday or US Public holidays, your order will be processed on the next business day.

Once your earrings are ready, we ship them to you immediately, and email you a confirmation and your tracking number to keep you well informed with where your diamond wish earrings are. The amount of time it will take to receive your diamond wish will vary upon your preferred shipping method (we give you plenty of options). But trust us, it will be worth the little wait!

And while you are waiting, we promise to handle your special earrings with attention to the smallest detail and care at every stage of handling, till it reaches you. Your earrings are packed in multiple boxes, starting with a wooden jewelry box, put into a cardboard box, which is then securely bubble-wrapped and concealed in a padded pack. So, wherever your diamond earrings are, they are safe! Also, all our high value products are insured.

We carry forward all the security measures and necessary verifications to avoid fraud and trouble (of course we need some cooperation from our customers as well - it's team-work after all):

  • Having a shipping and billing address that is valid with the credit card company helps us transport your earrings in a timely manner.
  • If you wish to select an alternate shipping address, and your order is above $350.00, please be sure to call your card issuer and provide that address, so that when we call the bank to verify the address they can simply confirm that it is authorized and listed as an alternate shipping address on their file. We will mail you the billing-shipping address procedure.
  • All high-value orders require a signature upon the arrival. If you’re not home during weekdays, just let us know and we will arrange a Saturday delivery for you (Saturday deliveries are charged $40.00). Conditions may apply depending on the availability of the courier service on a non-business day in certain locations.
  • Diamondwish.com reserves the right to cancel any order that appears suspicious.

We also ship free to our military personnel posted overseas to APO/FPO locations via USPS! (Unfortunately we do not have access to the exact number of days it will take for your package to reach you.)

For our customers located in Canada, yes we hear you! We will help you through the process every step of the way. However, Diamondwish.com will not be responsible for any international duties and/or taxes. Also, due to customs formalities, we cannot specify a delivery date for your diamond wish, simply because we don’t believe in making insincere claims. Once you receive your earrings though, you will be over the moon!

We offer international shipping all around the world. Yet again, Diamondwish.com will not be responsible for any international duties and/or taxes, and does not have control over a delivery date for your diamond wish. What we can assure you is that our international customers are sparkling happy!

Your shipping options are:

Shipping Option Rate Estimated Total Delivery Time
Standard Shipping Free Shipping for all orders via USPS 5-7 Business Days
3-Day Air $10.00 3 Business Days
2-Day Air $15.00 2 Business Days
Next-Day Air $25.00 1 Business Days
Priority Overnight $40.00 Saturday Delivery with exemptions
Canada Shipping $40.00 5-7 Business Days

We want you to know that we respect your time, expectations and wishes, and we will go out of our way to take care that you get your diamond wish on time, just when you want it. We are as excited as you are to have you experience our quick turnaround time, take our word for it.

For more information regarding our shipping policy, please call 1-855-WOW-WISH (1-855-368-2837), or send us an email at info@diamondwish.com You will be surprised how helpful and easy-to-work-with our team is!