A few of those questions that we come across more than often!)
(In case you have any further questions regarding our policies and the overall shopping experience, we are always happy to assist you by phone, live chat, or email.
We offer the Bill me Later® service from PayPal, where customers with orders of $99 or more get 6 months of interest-free financing with no payment requirement. Conditions Apply. For more information, please read https://apply.billmelater.com.
Yes, we can do this! If your order value is more than $350, please add the shipping address as an alternative address on your credit card. For more information, please read our Shipping Policy page.
Yes, we do! We ship to the following countries:
For details on international shipping, please read our Shipping Policy page
You can pay for your purchases by all major credit cards – Visa, MasterCard, American Express, and Discover. We also accept payments by PayPal and Wire Transfer.
Yes, we do! For details, please read our Lifetime Warranty page.
Yes, you can! (Valid for U.S. orders only.) We offer free lifetime maintenance services such as polish, rhodium, prong tightening, etc. A charge of $50.00 is applicable towards shipping and handling. For details, please read our Lifetime Warranty page.
No. While we cannot refund or exchange your earrings anymore, you can apply for the credit towards the upgrade. For details, please read our Lifetime Upgrade page.
Yes, 100% conflict-free! All our diamonds are natural and ethically sourced.
Yes, we do! And this is free with all our orders.
Yes, it is! All our high-value earrings are insured for the full amount.
We charge sales tax for orders placed in California only.
Yes, it is! For more details, please read our Secure Shopping page.